RETURN INSTRUCTIONS:
WE ARE PLEASED TO ASSIST WITH ANY RETURNS, GRANTED IT IS NO LATER THAN 14 DAYS FROM THE DAY YOU RECEIVED YOUR ITEMS.
TO RETURN A PRODUCT, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM VIA E-MAIL AT CUSTOMERCARE@4NG3L0000.COM ALONG WITH YOUR ORDER NUMBER AND INFORMATION ABOUT WHICH ITEMS YOU WISH TO RETURN.
ITEMS ARE YOUR LIABILITY UNTIL THEY ARE SAFELY RECEIVED BACK AT OUR WAREHOUSE. THE ITEMS RETURNED SHOULD NOT BE USED, WASHED OR HAVE ANY DAMAGE AND MUST BE RETURNED WITH ORIGINAL TAGS AND PACKAGING.
PLEASE NOTE THAT CUSTOMERS ARE RESPONSIBLE FOR COVERING THE COST OF RETURN SHIPMENTS AND COORDINATING THE RETURN WITH THEIR LOCAL POST OFFICE. FOR ADDED SAFETY, PLEASE INSURE ALL PACKAGES AND OBTAIN A TRACKING NUMBER.
EXCHANGES:
WE ARE PLEASED TO ASSIST WITH ANY EXCHANGES, GRANTED IT IS NO LATER THAN 14 DAYS FROM THE DAY YOU RECEIVED YOUR ITEMS.
TO EXCHANGE A PRODUCT, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM VIA E-MAIL AT CUSTOMERCARE@4NG3L0000.COM ALONG WITH YOUR ORDER NUMBER AND INFORMATION ABOUT WHICH ITEMS YOU WISH TO EXCHANGE.
WE KINDLY ASK THAT CUSTOMERS RETURN THE ITEM/S FOR A FULL REFUND AND PLACE A NEW ORDER FOR THE PREFERRED ITEM/S AT YOUR EARLIEST CONVENIENCE. SHIPPING FEES WILL NOTE BE REFUNDED.
REFUNDS:
ONCE THE RETURNED ITEMS HAVE BEEN QUALITY CHECKED AND APPROVED, WE WILL ISSUE A REFUND TO THE ORIGINAL METHOD OF PAYMENT.
PLEASE NOTE THAT IT CAN TAKE UP TO 5 BUSINESS DAYS TO PROCESS THE REFUND. IT MAY TAKE THE FINANCIAL INSTITUTION ADDITIONAL TIME TO PROCESS THE TRANSACTION AND UPDATE CUSTOMERS BANK STATEMENT.
FOR FURTHER ASSISTANCE, PLEASE DO NOT HESITATE CONTACTING US VIA E-MAIL.
RETURN ADDRESS:
4NG3L0000
BY NICOLA SIMEONE
ALPENBLICK 3
6330 CHAM
SWITZERLAND
